However, how much did management approaches change in the same period? We may need to develop new products and services and innovations, but the systems (including our management approaches) have not always changed to make this happen. But the entrenched management culture paradoxically becomes a barrier to improvement when the managers do not change what they need to be doing. I think that as we return to work, companies must be careful not to lose the flexible management lessons the crisis taught us. The way forward is not following a new management model but advancing a new idea of what management now means.
