The findings have been published by the Office for National Statistics (ONS) using data from its long-running annual crime survey of people aged 16 and over. Some 51% of survey respondents who had been a victim of crime in the 12 months to March 2025 said they were either very or fairly satisfied with how the police handled the matter. This is down from 55% in the previous year and is the lowest figure since this question was first asked in 1992. Satisfaction rose steadily between 2006/07 (58% of victims) and 2013/14 (a peak of 75%) but has since been on a general downward trend. The ONS found differences in victim satisfaction by crime type, ranging from 62% in the latest survey for domestic burglary and 58% for violence, to 41% for bicycle theft and just 26% for theft from the person.
