© Melanie Campeau/CBC People wait at the Via Rail station in Ottawa on Dec. 23 as a major winter storm rolled through the region. It was the first of four days of major train travel disruptions. Train service was severely disrupted in the Windsor, Ont., to Quebec City corridor from Dec. 23 to 26, and outright cancelled on Christmas Day and Boxing Day. Via Rail should have better shared information about delays, the statement added, and better supported passengers on those trains. Full refunds and travel creditPassengers whose trains were "immobilized" on Dec. 23 and 24 will get full refunds and travel credits, Via Rail said in an updated statement Tuesday.
