“My customers have always put pen to paper, but in recent years they couldn’t find good stationery so they’d stopped writing letters. “Any kind of letter that’s handwritten is a love letter of sorts. “For my 30th birthday, my friends at home pitched in and bought me a gorgeous old writing desk; it was an old barrister’s desk. So she and Butler have launched Letter Writing Heroes. The children – girls and boys – are fascinated by letter writing, Butler says.