PETALING JAYA: Highway customers who experience detection issues at the RFID lane need not worry as PLUS Malaysia Bhd personnel will be on hand to scan their vehicle RFID tags with a handheld device. “If the RFID tag still has detection issues after the test, TnG will replace it for free,” it added. It was reported on Monday (Jan 17) that highway users experienced traffic snarls on the North-South Expressway (NSE) stemming from detection issues with their vehicle RFID tags. “PLUS has doubled the teams assisting customers at toll plazas, and improved the visibility of directional signages to increase familiarity with RFID lanes,” it added. For information on locations for TnG RFID tag installation, visit the TnG portal at http://www.touchngo.com.my or download the RFID e-book from www.plus.com.my and social media platforms including Twitter PLUSTrafik, PLUS Malaysia Facebook as well as the PLUS App.
