Nearly 39% of 4G users switched to 5G last year: NCCBy Shelley Shan / Staff reporterNearly 39 percent of respondents in a National Communications Commission (NCC) survey said they had upgraded from 4G to 5G because they changed their contract or got a new phone. The percentage of 4G users who continued to subscribe to 4G service plans fell from 72.1 percent to 60.1 percent, NCC data showed. Other reasons include satisfaction with 5G service plans (23 percent), seeking experience with 5G technology (20.1 percent), using 5G to play video games (18.2 percent) and using 5G for videoconferencing (8 percent). On a scale of one to 10, 4G users ranked the service 7.7 for data transmission speed and coverage rates, while 5G users ranked their service 7.9 and 7.6 in the respective categories. That satisfaction for 4G users potentially explained their reluctance to migrate to 5G, the NCC said.
