The Kenya Power and Lighting Company (KPLC) has announced scheduled maintenance in its prepaid system that will affect the purchase of electricity tokens from Sunday, June 2 to Monday, June 3. According to the company, the interruption is part of a system upgrade, which is aimed at improving service delivery to its customers. Kenya Power said during the downtime period, customers will not be able to buy electricity tokens from all vending points including Kenya Power offices, M-PESA Paybill number 888880, Airtel Money and banking channels. "Following a recent system disruption that led to delays in the processing and delivery of prepaid tokens, we are glad to inform our customers that the issue was resolved on Monday. However, President William Ruto recently asked Kenya Power not to disconnect the homes which have been illegally connected to the national grid, and instead, connect them with meters which will see them contributing to paying taxes.
