National Board of Revenue Chairman Md Abdur Rahman Khan has complained that many field-level officers at customs houses, VAT commissionerates, and tax zones do not follow directives issued from the board. They are paid with your money, yet they do not follow government instructions, and you keep accepting it? You must stop tolerating and start complaining.”Rahman urged businesses to take on the role of “whistle-blowers” and report misconduct online. He noted that customs houses continue to use outdated valuation records instead of applying the “transaction price” method as instructed. “I have told tax commissioners and customs houses that I will not ask how much money they collect, nor do I want to know.
