McCaig was left with a concussion, blurry vision, lingering neck pain — and, like many in Toronto right now, anxiety about taking the subway. As the Star recently reported, violent crime on the TTC has risen during the COVID-19 pandemic, despite a significant drop in ridership. In 2019, the TTC recorded 666 offences — which includes assault, sexual assault, theft, harassment, and indecent exposure — against customers. In the first half of 2022, the TTC reported 451 offences against customers. Though she’s steadily recovering from her concussion, McCaig is still stuck with pain that extends from her neck down her left arm.