How many times can one travel planner AI send you to the Sky Tower? OPINIONA few weeks ago, I received an email about the launch of Booking.com’s AI Trip Planner, which was described as “a new conversational experience to help improve the holiday planning experience for Kiwi travellers”. It suggested I visit the following, in order: Sky Tower, art gallery, domain, museum, Waiheke, viaduct, harbour bridge and Devonport. Instead, I got exactly the same insipid three-day itinerary, followed by 15 days in Rotorua, Coromandel, Tongariro and other places that weren’t Auckland. “I hope this itinerary meets your expectations and helps you plan your ideal 21-day trip to Auckland,” it wrote, apparently unironically.
