Within the first five months of 2024 alone, the 988 hotline received approximately 180,000 calls and texts from people in crisis. Nika Khossravi, a crisis responder based in Ottawa, spoke to CBC Ottawa's All In A Day last week about her involvement with the hotline. Enlarge image (new window) Within the first five months of 2024 alone, the 988 hotline received approximately 180,000 calls and texts from people in crisis. Calls and texts to 988 are directed to a network of partners in communities across the country offering suicide prevention services such as counselling. When someone calls 988, they first hear a greeting notifying them they've reached the suicide prevention line and are asked which official language they wish to use.
