Other measures to improve food quality are roping in branded food providers to provide e-catering services on trains, deploying food safety supervisors in kitchen units to monitor food safety and hygiene practices, and surprise inspections by railway officials, including food safety officers, he said. In order to improve the catering services, and provide safe, healthy and quality food to passengers, a new catering policy was issued on February 27, 2017. He said the Indian Railways has not set up any committee to conduct an enquiry regarding food quality. However, third party audits are conducted by IRCTC to check the quality of food on trains. He acknowledged that "some complaints" are received from time to time regarding quality of food which are "appropriately addressed".

Source: Mint July 04, 2019 03:33 UTC