A small business' quest for a fair bill from Vodafone has taken more than six years and tens of thousands in overpayments, it says. Now the Auckland accommodation provider wants the telecommunications provider to repay $35,000 for unused phone lines and broadband services, paid since January 2015. Abigail Dougherty/Stuff Phoning for help: Nakita Kapoor uses the phone at Quest Ponsonby, where the company has a stoush with Vodafone. Stuff Vodafone says it has done all it can to help the customer, including unbundling its business service at a loss. Abigail Dougherty/Stuff Quest Ponsonby believes Vodafone overcharged by tens of thousands of dollars over six years.
Source: Stuff June 06, 2020 07:41 UTC