By automating the mundane work, you can increase the capacity to do, say, customer facing work. What happens to the talent doing the mundane work if it’s automated? How does intelligent automation differ from what we used to call robotic process automation (RPA)? Using different AI algorithms, it is able to automate the automation itself. Our cloud platform is the fastest growing today, and the intelligent automation platform is doing extremely well.

Source: Mint April 07, 2022 02:14 UTC