Investigations have uncovered staff shortages in aged care homes, residents left soiled and facility problems, including no hot water for showers. Tell us about your aged care experience - email the reporter at [email protected]. Simon Wallace of the Aged Care Association: "Staff shortages across the sector have impacted care." According to the ministry’s summary, this regarded “concerns about staffing levels and shortages impacting residents’ care (residents are being woken at 4am to start morning cares, continence management - delay in changing continence pads)”. “Aged care nurses are still being poached by Te Whatu Ora to work in public hospitals for better pay.