Air NZ only climbed down after chief executive Greg Foran intervened and apologised - as the plane was about to depart - and then ordered the airline to review its policy on repatriating bodies. Delamere-Mill - niece of former Immigration Minister Tuariki Delamere - has since met with Air NZ cargo manager James Reddy and its recently-appointed Māori development lead, Tupara Morrison, to discuss how they can avoid the situation happening to another family. He said Air NZ was "committed to improving our knowledge of te ao Māori" and they would learn from the experience. Photo: Supplied / StuffMorrison, who said he had been hired by Air NZ to come up with a Māori strategy, said Air NZ would commit to a whānau-led approach in future. "Where we got to was from a tikanga perspective, the whānau should be able to choose the consignee.
