Hochen made the remarks at a meeting of the legislature’s Transportation Committee after facing criticism from lawmakers over the policy. The policy would reduce disputes with passengers when multiple trains arrive at a station at or about the same time, it said. Asking such people to leave a station within 10 minutes of arrival during peak hours might be a problem, he added. Hochen said that the time frame set by railway seemed too strict, adding that it should consider giving passengers some leniency under certain circumstances. Passengers would also be given a grace period before the policy is officially enforced, Hochen said, adding that the railway would enhance communication with passengers during that period.
Source: Taipei Times December 06, 2017 15:56 UTC