For a more robust and efficient electronic commerce (eCommerce) sub-sector, a regulatory framework is seriously desired, according to the Standard Organisation of Nigeria (SON), Consumer Protection Council (CPC), Nigeria Customs Service (NCS), and others.This was the consensus by participants at a stakeholders’ forum with the theme: The Role of Standards and Quality Regulation in Electronic Commerce, organised by SON in Lagos, on Tuesday. The Guardian checks showed that Nigeria’s eCommerce sector is estimated to worth $13billion, with over 400,000 orders daily. It has players including Konga, which recently merged operations with Yudala. Other operators include Jumia, Gloo.ng, Dealdey, Kaymu, Wakanow, and a host of many others. The need for a regulatory framework was borne from the need to improve the level of customers trust, and ensure quality for money spent in the sub-sector.The Director-General, SON, Osita Anthony Aboloma, represented by the Director, Corporate Affairs, Dr. Paul Angya, said the promotion of awareness on standards and quality regulation in the eCommerce sector has become necessary, as the drive for digitalised market places increase, and the pressure on the standards community mounts.
Source: The Guardian May 17, 2018 03:22 UTC