That is when he released the lock and I ran out of the cab," she said.Despite Ola urging her file a police complaint, she refused to file one. "I complained to Ola on Sunday night. Ola said it immediately suspended the driver from its platform.Ola, in an official statement, said: "We regret the unfortunate experience the customer had during her ride. We have zero tolerance to such incidents and the driver has been suspended as an immediate action upon receiving the complaint. Safety of customers is our priority and we will continue to extend our full support to this investigation against the said driver."
Source: Times of India December 07, 2017 01:41 UTC