The M-Pesa platform experienced a 'technical fault' on Thursday evening with users being unable to transact. @Ma3Route tweeted, "Better have plan B if you plan to use mpesa as it is currently down via @RGatandi." @joramkioko said, "@Safaricom_Care I just bought 1K airtime from MPESA and no response..."@wwaweru said, "@Safaricom_Care Team is there a delay in mpesa transactions. Safaricom experienced a similar technical fault in December last year. The company later apologised to customers, saying, "We regret to notify our customers and partners that M-Pesa services are currently unavailable due to a database degradation leading to loss of service.
Source: The Star May 16, 2019 16:42 UTC