The cloud business growth spans all market segments with 70% gains in the mid-market, 50% in small-and-medium sized enterprises, and 30% in large enterprises. Genesys Strengthens Customer Roster with Cloud WinsIn 2018, cloud deals valued at $1 million or more increased by 110% over the previous year. Notably, more than half of all displacements moved to a Genesys cloud solution in 2018. Genesys cloud customers with highly complex requirements are now typically live in less than six months. Genesys, the Genesys logo, and Genesys PureCloud are trademarks and/or registered trademarks of Genesys.
Source: The North Africa Journal February 12, 2019 06:33 UTC